{"id":857,"date":"2024-04-12T01:40:07","date_gmt":"2024-04-12T01:40:07","guid":{"rendered":"https:\/\/mastertheevent.com\/?p=857"},"modified":"2024-04-12T01:40:07","modified_gmt":"2024-04-12T01:40:07","slug":"how-to-get-actionable-information-from-post-event-surveys","status":"publish","type":"post","link":"https:\/\/mastertheevent.com\/how-to-get-actionable-information-from-post-event-surveys\/","title":{"rendered":"How to Get Actionable Information from Post Event Surveys"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-661fb2993a29a\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-661fb2993a29a\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mastertheevent.com\/how-to-get-actionable-information-from-post-event-surveys\/#Post_Event_Surveys_%E2%80%93_Good_Survey_Questions_Are_Key\" title=\"Post Event Surveys \u2013 Good Survey Questions Are Key\">Post Event Surveys \u2013 Good Survey Questions Are Key<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mastertheevent.com\/how-to-get-actionable-information-from-post-event-surveys\/#The_Best_Way_to_Utilize_Post_Event_Surveys\" title=\"The Best Way to Utilize Post Event Surveys\">The Best Way to Utilize Post Event Surveys<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mastertheevent.com\/how-to-get-actionable-information-from-post-event-surveys\/#When_designing_post_event_surveys_its_important_to_have_a_clear_goal_Keep_your_survey_questions_brief_and_youll_increase_the_number_of_responses\" title=\"When designing post event surveys it\u2019s important to have a clear goal. Keep your survey questions brief and you\u2019ll increase the number of responses.\">When designing post event surveys it\u2019s important to have a clear goal. Keep your survey questions brief and you\u2019ll increase the number of responses.<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p>The event has ended. Now it\u2019s time to determine the event\u2019s overall success. Where do you begin? Nowadays it\u2019s quite common to receive customer satisfaction survey questions about your experience with a company after you\u2019ve purchased a product or service. Most companies are interested in getting your feedback about your experience. In other words, they want to know how they\u2019re performing and whether or not changes, or improvements, are needed. And there is no better barometer to measure a customer experience than to go directly to the source. The same holds true for events. A planner, or organizer, will never truly know if an event was a success, or not, unless he or she reaches out directly to the attendees.<\/p>\n\n\n\n<p>You\u2019ll want to check out:&nbsp;<a href=\"https:\/\/web.archive.org\/web\/20201204210131\/http:\/\/mastertheevent.com\/pre-event-survey-after-all-its-not-about-you\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pre Event Survey: After All, It\u2019s Not about You&nbsp;<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Post_Event_Surveys_%E2%80%93_Good_Survey_Questions_Are_Key\"><\/span>Post Event Surveys \u2013 Good Survey Questions Are Key<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Post event surveys should be designed\/structured so that the results provide valuable information that can be used for planning future, successful, events.<\/p>\n\n\n\n<p>MasterTheEvent reached out to Sarah Cho, Survey Research Scientist at SurveyMonkey. We asked Sarah to explain what is the best way to structure a survey to get the ultimate results. Sarah told us that \u201cif there is one thing to remember when writing surveys, it\u2019s to begin with a strong goal. Begin by asking yourself \u2018what types of decisions do I want to make with my survey data?\u2019\u201d.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Best_Way_to_Utilize_Post_Event_Surveys\"><\/span>The Best Way to Utilize Post Event Surveys<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Per Sarah: \u201cOnce you have a clear goal, ensure every step of the survey maps back to it. This will help you understand the questions you truly need to ask versus the questions that might just lead to interesting information that\u2019s not actionable. Also, designing a survey around one central goal results in a brief survey for the respondents, and a simpler analyzing process for the creator.\u201d.<\/p>\n\n\n\n<p>Check out&nbsp;<a href=\"https:\/\/web.archive.org\/web\/20201204210131\/https:\/\/www.surveymonkey.com\/mp\/survey-templates\/\" target=\"_blank\" rel=\"noreferrer noopener\">SurveyMonkey sample survey questions<\/a>, with templates available for many industries, that will help you determine your event survey\u2019s goals.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_designing_post_event_surveys_its_important_to_have_a_clear_goal_Keep_your_survey_questions_brief_and_youll_increase_the_number_of_responses\"><\/span>When designing post event surveys it\u2019s important to have a clear goal. Keep your survey questions brief and you\u2019ll increase the number of responses.<span class=\"ez-toc-section-end\"><\/span><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>The event has ended. Now it\u2019s time to determine the event\u2019s overall success. Where do you begin? Nowadays it\u2019s quite common to receive customer satisfaction survey questions about your experience<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts\/857"}],"collection":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/comments?post=857"}],"version-history":[{"count":1,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts\/857\/revisions"}],"predecessor-version":[{"id":858,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts\/857\/revisions\/858"}],"wp:attachment":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/media?parent=857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/categories?post=857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/tags?post=857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}