<\/span><\/h2>\n\n\n\nIn this online world the ability to share and literally shout to the world opinions and criticisms makes for those on the receiving end\u2019s first instinct to fight back and with every resource we have. But really this situation does beg for the question \u201cWhat do we do when we receive negative reviews\u201d?<\/p>\n\n\n\n
Respond and Quickly<\/strong> \u2013 Be proactive and don\u2019t put the blinders on, an online review is not going anywhere, simply said it can literally last a lifetime. When responding only make assurances and guarantees that you can meet.<\/p>\n\n\n\nBe Positive<\/strong> \u2013 Whenever possible take the opportunity to become knowledgeable and learn from the situation and tweak, enhance and enrich your business. And involve clients that already feel positive about your services by having happy clients write their own reviews, no strings attached. A great way to manage damaging reviews is loads and loads of great reviews.<\/p>\n\n\n\nSwap the Negative<\/strong> \u2013 Manage the impact of negative reviews by way of adding new content that can be picked up by all the various search engines. This helps to handle the general influence a negative review can provide. When someone is searching for info on your organization yes the negative review will be there as will an abundance of positive reviews and new content.<\/p>\n\n\n\nNo person or business is perfect. And the facts are when it comes to business sometimes you have to take the good with the bad. Reviews whether positive or negative are all about the perception of the author. And yes a negative review can last for years on line, but we all have the power to turn perception around. By bettering our business and continuing to provide good service, client care and in a nut shell successfully delivering on all business products, services and promises each and every time.<\/p>\n","protected":false},"excerpt":{"rendered":"
We\u2019ve been event planning and hosting face-to-face meetings for a dog\u2019s age and in dog lingo that\u2019s a long time. And I\u2019ve said it before and I\u2019ll say it again,<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts\/775"}],"collection":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/comments?post=775"}],"version-history":[{"count":1,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts\/775\/revisions"}],"predecessor-version":[{"id":776,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/posts\/775\/revisions\/776"}],"wp:attachment":[{"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/media?parent=775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/categories?post=775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mastertheevent.com\/wp-json\/wp\/v2\/tags?post=775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}