Planning events require a lot of suppliers working together towards one goal: to make the event successful. Whenever our company posted event planning jobs, the one main characteristic that we looked for, above all others, was coordination skills.
An event planner needs to impress upon their suppliers the importance of working as a team.
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Planning Events: Examples Where Suppliers Did Not Step up
When I was a co-owner of a Destination Management Company (DMC) I would often describe our role as that of a broker. After all it was our job to understand what our client, usually a meeting planner, wanted and then to match those needs with our supplier network. A DMC is considered to be a local expert for planning events. And we always tried to impress upon our suppliers that we viewed our relationship as a team. If they didn’t deliver, then we didn’t deliver.
For some reason transportation suppliers stick out in my mind. We had excellent relationships but sometimes while operating an event there would be issues beyond anybody’s control. Of course nobody should be blamed for traffic accidents, unexpected traffic delays, etc. But for some reasons when we were working with some transportation companies they just didn’t want to be upfront about delayed vehicles. Instead when we called dispatch, we would be told that the coach is right around the corner etc. Only to be left standing on the curb (with our client) waiting, and waiting, and waiting… Upon arrival the driver would see our puzzled and frustrated faces. Of course it was then that we would be informed that he was stuck in traffic or held up because of an accident. All in all it made us look like fools as we were telling our client that the coach was just around the corner. And just how big of a corner would that be, we would often be asked.
Event Services Personnel Are Really Crucial When It Comes to Planning Events
My advice to anyone planning events would be to establish a relationship with event services personnel. Quite often it’s the people in the trenches that make or break your event. Believe it or not I have seen meeting and event planners not even bother to meet their event services personnel. I know, a disaster waiting to happen!
Planning events requires super organizational skills. Above all else, the ability to organize and execute is crucial. Learn from the masters by watching a seasoned meeting and event planner. It’s these professionals that take the time to get to know all of the suppliers involved with their event. And these professionals have an attitude of “if they succeed then everybody succeeds”. After all a chain is only as strong as its weakest link.